Every day is a juggling act for me as I prepare for another busy shift at the clinic where I work. As a clinic assistant and a psychology student at OUM, I need to squeeze in time for studying while balancing work and personal commitments.
At the clinic, I meet patients from various backgrounds, each with their own story and struggles. Many feel anxious or worried about their health conditions. Studying psychology has helped me speak to them with empathy and understanding.
For instance, when a patient looks nervous about a medical procedure, I use three strategies – active listening, reassurance, and gentle communication. Along with the stress and coping theories I have learned, I approach each patient with compassion and patience so that they can have a more positive experience.
Studying psychology has also shaped how I see life. I used to take care of my late mother, who had dementia, and often became frustrated when she was confused or anxious. Learning psychology helped me approach her with empathy, using eye contact, calm speech, and familiar routines to help her feel safe.
I focused on her emotions, helping her stay calm and feel cared for. I was heartbroken when she passed away, but I am deeply grateful for the knowledge that allowed me to care for her with love and understanding until the end.
Time management is still a challenge. I get very little rest while balancing work, studies, and personal commitments. To cope, I started using a planner and setting aside time for self-care. Thankfully, OUM’s flexible online learning platform allows me to study at my own pace, even after long hours at the clinic.
The pressure can still be overwhelming at times, but I have learned to lean on friends, colleagues, and lecturers, who continuously encourage me to push forward.
My journey isn’t over, as I’m still in my third year. But I can say with confidence that higher education is not just about getting a degree. It’s also about growing through challenges and becoming someone who can lift others along the way.
To my fellow learners, if the pressure feels too much, know that you are not alone. We are part of a community, and we can lift each other up through any challenge.
